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🇪🇬Arabic
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🇪🇬Arabic

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NEED HELP ?

Delivery (all branches) : 11:00 AM – 3:00 AM

Dine in & Pickup : 11:00 AM – 3:00 AM

Zamalek : Pickup until 3:00 AM · Dine-in until 12:00 AM

Mall Masr : 11:00 AM – 11:30 PM

Sheikh Zayed : Delivery until 3:00 AM · Pickup & Dine-in until 1:00 AM

Roma Pizza To Go Hotline

15667

info@roma2go.com

OUR TERMS

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Roma Pizza To Go

Refund Policy

At Roma Pizza, we aim to provide the best food and service. If you're not satisfied, we offer the following refund policy.

Order Issues

Refunds are eligible if:

  • The order is incorrect (wrong item)
  • The food is not delivered
  • There's a significant delay (beyond 90 minutes without communication)
  • The product is not in acceptable condition (must be reported immediately)

Conditions for Refund

You must contact us within 60 minutes of receiving the order.

Refunds will be done via original payment method only.

Refunds will be processed within 14 days.